Assessment
A proper conversation first
Your history, current routine, triggers and comfort level shape the options discussed.
About the clinic
Assessed properly. Explained plainly.
DermaMedica is a Bentleigh East skin clinic led by Charlotte Haddad, a degree-qualified dermal clinician working in the industry since 2001.
Founder
Charlotte Haddad
Clinic story
Why DermaMedica exists
I have been in this industry since 2001, and over the years I have run a number of different businesses.
I opened DermaMedica in 2019 because I wanted a clinic that did not revolve around SKUs and time-limited appointments. That is not the kind of practice I wanted to run.
I wanted somewhere I could properly assess a client's skin, take the time to understand what is really going on, and design a plan around what they actually need - rather than fitting people into a fixed menu of services.
- Tailor-made, not packaged — A multidisciplinary approach built around your skin, rather than a fixed treatment package.
- Degree-qualified dermal clinician — Bachelor-level dermal therapies, plus dermoscopy, pathology collection and PRP training.
- Menopause and hormonal skin change — A specialised focus on the skin changes associated with menopause an area few clinics address.
- Layered treatments — Combining needling, laser and PRP for compounding results, rather than relying on one approach.
What the story means in practice
Assessment, planning and comfort in one pathway.
DermaMedica was built to make appointments feel informed and useful, not rushed. These are the moments clients should expect from the first visit.
Planning
A pathway you can understand
Plans are staged with timing, preparation, aftercare and review points made clear.
Comfort
Care shaped around the person
Recommendations consider skin type, sensitivity, lifestyle and what feels realistic.
Approach
An educator, not a salesperson.
First and foremost, I am an educator, not a salesperson.
Every treatment plan starts with a proper assessment. I take the time to explain your skin and any conditions clearly, so you are fully informed before we discuss anything further. I will recommend what genuinely suits your skin and your goals - and the decision on what happens next is always entirely yours.
Tailor-made, not packaged
A multidisciplinary approach built around your skin, rather than a fixed treatment package.
Degree-qualified dermal clinician
Bachelor-level dermal therapies, plus dermoscopy, pathology collection and PRP training.
Menopause and hormonal skin change
A specialised focus on the skin changes associated with menopause an area few clinics address.
Layered treatments
Combining needling, laser and PRP for compounding results, rather than relying on one approach.
First visit guide
Useful details before you book.
A consultation works best when the clinic can understand your routine, treatment history and goals before recommending the next step.
Book an appointmentBefore your visit
Bring details of products, recent treatments, sensitivities and the concerns you want assessed.
During the appointment
Charlotte explains what she is seeing, what may be driving it, and what options are suitable.
After your appointment
You leave with practical next steps, home-care guidance and a review point where needed.
Qualifications
Trained, and still training.
Industry professional active since 2001, combining extensive field experience with recently completed advanced study to align with current industry standards. Member, Australian Society of Dermal Clinicians (ASDC).
Bachelor of Health Sciences (Dermal Therapies)
Victoria University
Diploma of Beauty Therapy
Victoria University
Certificate IV in Training and Assessment
Victoria University
Dermoscopy training
HealthCert
Pathology Collection (Blood Collection)
LTT
PRP Training
Emcyte Medical
Nutrition - skin and gut health
Glow Skin and Nutrition
Best known for
Three treatments at the centre of the practice.
Client feedback
What our clients say.
Our clients leave their feedback on Google, where you can read it unedited and in full.
Technology and partners
The equipment behind the treatments.
- Fotona laser (ablative and non-ablative)
- Protégé IPL
- Zen LED
- Clairderm Microdermabrasion Trio
- Skin needling device
- Electrolysis
Brands we work with
Everyone welcome
An inclusive clinic.
DermaMedica is an inclusive, diverse and LGBTQ+ friendly clinic, proud to be a two-time finalist in the Glen Eira Inclusivity and Diversity Awards. We tailor our treatments to suit all skin types, including darker Fitzpatrick skin tones.
Inside the clinic
Reception & retail
Next step